Support Center

How to Edit Email Templates

The email templates for your SocialEngine Cloud site are fully customizable. This allows you to have unique emails for your niche. You’ll need to know some HTML in order to edit and format the email templates.

Where are the Email Templates?

When in your Admin Control Panel, under the “Settings” menu category, click “Email Templates”.

I’ve Found the Templates, How do I Edit Them?

  1. When in the “Email Templates” page, you’ll see a long list of all of the email templates and to the right of that, a “Body” input box with a bunch of code, and a template tag box with various template tags you can use.
  2. Edit the “Body” code to change it how you want it and then click “Save Changes”.
  3. Test your emails to make sure they are how you want them, making tweaks if necessary.
  4. If you find that editing your email templates is a bit too advanced for your knowledge or skill level, there are many qualified developers that could help you through the process.

I Made a Mistake! How do I Revert the Changes?

No problem at all! It’s easy to restore the email templates. When in the “Email Templates” page, at the bottom of the list of templates is a link to click to “revert” the email templates. Make sure to have saved any changes you wanted to keep though.

After you click “revert”, you’ll see a popup with a button to either “Revert” or “Cancel”. Click “Revert” if you do want to revert your changes or click “Cancel” if you changed your mind.

Alright! Email Template edits checked off the to-do list! Please feel free to contact us if you have any questions or need further tutorials. Visit our community to have more interactions with us and other clients or third party developers. We’d love to see you there!

support@socialengine.com
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