There are two sources from which videos on SocialEngine sites can be created: either as links from YouTube and Vimeo, or as files from your local machine. Sometimes, videos uploaded onto your site via your computer don’t get processed or converted properly, and you’ll see a message like “Your video is in queue to be processed - you will be notified when it is ready to be viewed.”, but the video never gets processed. There are a few reasons why this might happen, so let’s take a look at what you can do to troubleshoot the issue.
In this article, we've discussed how to install, configure, and ensure FFMPEG is working. We’ve also discussed how to ensure Task Scheduler is running properly and how to troubleshoot with the help of Job Queue Error Messages. If after following these steps, you still have an issue, feel free to contact us anytime!