Support Center

Installing SocialEngine

Before proceeding with this tutorial, please ensure that your server meets the minimum requirements required for SocialEngine, you have a valid SocialEngine license, FTP access to your server and access to a MySQL database.

Video Tutorial

Where to get SocialEngine

You can download a copy of SocialEngine from the client area of our website:

​Upload SocialEngine

  • Create a directory on your server where SocialEngine will be placed (e.g. "/socialnetwork") or, if you wish, you can simply use your existing HTTP root directory (e.g. "/httpdocs", "/public_html")
  • Download the SocialEngine4 ZIP file and extract its contents to your computer.
  • Upload all the extracted files to your server.
  • Point your browser to the directory where your SocialEngine files were uploaded (e.g. "", "").

Install Wizard

Step 1: Enter your License Key

Enter your SocialEngine license key and click "Continue."

Step 2: Check Requirements

Most of the requirements listed on this page should already be met if your server meets the minimum requirements required by SocialEngine. If your server does not meet the minimum requirements, please contact your hosting provider.

If you are using a Unix server (or Unix variant, like Linux, OS X, FreeBSD, etc.), 777 permissions must be applied to the following directories:

  • /install/config
  • /temporary
  • /public
  • /application/themes
  • /application/packages
  • /application/languages
  • /application/settings/

To apply permissions to these directories manually, login over FTP and recursively set the permissions of the directories listed above to 777. To have SocialEngine set the permissions for these directories automatically, click on the "do it automatically" link.

Select your connection type.

If you select FTP/FTPS as your connection type, enter your FTP information and click “Continue”.

NOTE: If you are not sure what the path is to your SocialEngine installation directory, set the FTP Path to "/" and select "Search for SocialEngine Path". The installation wizard will automatically find the correct file path to your SocialEngine installation directory.

If you select “None” as your connection type, enter the path to your SocialEngine installation directory click “Continue."

After SocialEngine has found and set the necessary permissions, click the “Retry Requirements Test” button to check the requirements once more.

If all of the requirements have been met, click the “Continue” button to proceed to step 3.

​Step 3: Setup MySQL Database

Enter your MySQL database information and click "Continue".

If SocialEngine is able to connect to your database, click the "Continue" button to proceed.

If SocialEngine is able to create your database tables successfully, click the "Continue" button to proceed to step 4.

​Step 4: Create Admin Account

Enter the name of your SocialEngine website, Admin Email, Admin Password, and Admin Profile Address and click “Continue”


Congratulations! SocialEngine has been installed successfully. You are now ready to login to your SocialEngine administration system and build your social network.

Installation Service

Don't feel comfortable performing the steps above? We offer an installation service that can be purchased either during your initial order or through the “Customer Store” in the client area. Once your order has been processed, you will be able to configure your installation request via the client area. Please allow 24-48 hours after you submit your request for us to perform the installation.

Nice work! Please feel free to contact us if you have any questions or need further tutorials. Visit our community to have more interactions with us and other clients or third party developers. We’d love to see you there!
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